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Mappin & Webb Care

Simple and secure, Mappin & Webb Care protects your new items against accidental damage anywhere in the world and much more.

SAFE & SECURE

Full protection against accidental damage and theft

ANYWHERE IN THE WORLD

Rest easy knowing that you're protected worldwide

JEWELLERY & WATCH PROTECTION

Full coverage for both jewellery and watches

SAFE & SECURE

Full protection against accidental damage and theft

designed to give you complete peace of mind

If you've just purchased something special, protecting it from the moment you walk out of the showroom is paramount. Mappin & Webb Care, exclusively from Mappin & Webb, does just that. Protect your new item for up to five years against accidental damage and theft with a simple one-off payment.

Read on for further details of Mappin & Webb Care or simply click the button below to speak to one of our Virtual Boutique experts. Cover can be arranged both online and in our showrooms.

Details of your cover

DETAILS OF YOUR COVER

All jewellery and watches purchased are covered from the moment you leave the showroom, effective worldwide, against the following:

  • Accidental Damage: as the result of an accident
  • Breakdown: If your insured item stops working because of the sudden and unexpected stoppage or failure of the insured item caused by a mechanical or electrical defect, after the manufacturer’s warranty has expired.
  • Theft:
    • If your insured item is taken unlawfully from you or from anyone using or storing your insured item with your permission.
    • If the insured item is in a building and locked in an immovable compartment and there is evidence of forced entry.
    • If the insured item is concealed in a compartment or boot in an unattended vehicle and there is evidence of forced entry.
 

Certain conditions are excluded from Mappin & Webb Care cover, including the following:

  • Items that have been lost
  • Any loss of a single earring from a pair of earrings
  • Minor denting or scratching caused by normal wear & tear
  • Routine servicing and Battery changes due to general wear
  • All Tag Connect smartwatches are exempt from Mappin & Webb Care
 

Find out More About Your Cover - Insurance Product Information Document (IPID)

3 OR 5 YEAR CARE OPTIONS

Use our Mappin & Webb Care calculator below for an easy way to calculate the cost of peace of mind for your precious luxury watch or jewellery piece. Enter the value of your purchase below to find out both the 3 year and 5 year insurance costs.

Value of Your Product

£

Cost of Cover

3 Year Cover

£0.00

5 Year Cover

£0.00

*Certain exclusions may apply. The maximum single piece value that Mappin & Webb Care covers is £20,000.

SPEAK TO AN EXPERT

Mappin & Webb Care can be arranged in any of our showrooms or online through the Virtual Boutique. In both cases, you will be looked after by one of our experts to give you complete peace of mind.


Opening hours: 9AM - 9PM (GMT), 7 days a week.

Details of your cover

FAQ

When does my cover start?

How long does the cover last?

Can I pay monthly for Mappin & Webb Care?

How do I make a claim?

Am I covered if my item is stolen while I'm abroad?

Am I eligible for Mappin & Webb Care?

Are there any other restrictions I should know about?

When does the cover start and end?

What are my obligations?

In the event of a theft, how should I claim?

How do I cancel the contract?