Your personalised shopping experience is tailored completely to you.
You might know exactly what you want help with or you might not be so sure. We will be more than happy to guide you. We offer an exceptionally bespoke and intimate shopping experience with a dedicated member of our in-store team, offering expert help and advice. This service is complementary and allows us to talk you through of the latest collections from the world’s most luxury watch and jewellery brands. Book your appointment with your local showroom here and we will be in touch shortly to discuss your needs for the date.
In-Store Appointment
Your personalised in-store shopping experience is tailored completely to you and is a complementary service.
Video call
You can talk with a dedicated member of our in-store team via video call from the comfort of your own home.
Over the phone
This service allows us to talk you through the latest from some of the world’s most luxurious watch brands.
Live Virtual Boutique
Get immediate, real-time advice and assistance from our luxury watch and jewellery experts.
Watches
If you're looking for friendly expert and advice on a new watch, please book your personalised in-store shopping experience tailored completely to you. It doesn’t mean you can’t take a look at our jewellery range if something catches your eye.
Jewellery
Searching for a new piece of fine jewellery or perhaps looking to find that perfect ring to ask that special someone the big question? We would be honoured to help you, please book your personalised in-store shopping experience tailored completely to you.
Repairs
We offer a range of expert services for both watches and jewellery. Having your watch serviced regularly helps maintain its function, appearance and value. We also want to help you keep your jewellery as beautiful as the day you bought it.
Insurance
We hope no harm comes to your treasured possessions but it’s important that your items are insured. Our experts examine your jewellery and provide a written valuation that acts a legal document you can use for insurance.
Reaching Out
We invite you to book an appointment with us on your preferred date and time. When you make your choices, we will also ask you for a little bit of information so we can give you the best experience possible.
This includes details such as your name and contact number of course, but also what kind of advice you’d like, what brands you are most interested in and whether the piece is a gift for a loved one or similar.
On The Day
On the day of your appointment, our expert will be on hand to guide you through our pieces, whether you are interested in luxury watches or jewellery and will be able to advise you on new launches, limited edition pieces and ideal choices for gifts, and more.
You will have your appointment time completely to yourself, meaning you will get a truly personal experience either in person or via virtual appointment.
Making Your Choice
We are confident you will find the perfect piece on the day of your appointment, and if you are ready to purchase on the day, our expert will be on hand to not only process the sale, but advise on your watch or jewellery guarantees, any maintenance or service advice and ensuring you leave completely satisfied.
If you are interested in a limited edition piece, or pre-ordering a model we are waiting to arrive, we will keep your details on file and give you a call back as soon as we have the jewellery or timepiece ready for you.
“Excellent service with clear communication from start of purchase. Appointment arranged to suit my schedule with watch ready as promised.”
