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Our Services at Mappin & Webb image

Watch Services

At The Watches of Switzerland Group, we appreciate your luxury Swiss watch means a lot to you and that you’ll want to take good care of it and maintain it properly. That’s where we come in.

Watch Servicing

A watch needs servicing regularly to maintain its function, appearance and value, especially if it has an automatic movement.

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Mechanical Servicing

Our expert watchmakers perform an in-depth series of checks to make sure your timepiece returns to you in tip-top condition.

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Quartz Servicing

Quartz watches may not have as many tiny moving parts as mechanicals, but they still require routine maintenance.

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Engraving, Restoration & Straps

Our experts can take on all manner of briefs. Ask us what’s possible – you may well be surprised.

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Battery & Reproofing

Our watchmakers will replace your battery and reseal your watch, following five crucial steps.

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EXPERT ROLEX SERVICING BY GOLDSMITHS

Goldsmiths takes immense pride in being associated with a global network of meticulously trained watchmakers who specialize in Rolex timepieces. Our selection process is rigorous, ensuring that only professionals with unwavering dedication and exceptional expertise become part of our team. Following the Rolex Service Procedure, we guarantee that each watch serviced at our workshops will meet its original functional and aesthetic standards, leaving our premises in perfect condition.

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Certified to Service

From replacing a worn-out strap and adding in a battery to repairing a damaged movement, our in-house team of master watchmakers can carry out a comprehensive range of services to keep your timepiece ticking as smoothly as the day you first laid eyes on it. They take great pride in their work, which is why generations of clients have trusted us to care for their timepieces post purchase.

We have more accredited watchmakers than any other retailer and we're proud to be a brand-accredited agent of luxury Swiss horology houses, including Rolex, OMEGA, Breitling and TAG Heuer.

3-5years is the maximum length of time we recommend leaving between each watch service to keep it ticking smoothly

Brands

A Safe Pair of Hands

The Watches of Switzerland Group has opened a new National Service Centre in Manchester – a city that is well-known as a hub of watchmaking excellence, being home to the British School of Watchmaking and many independent workshops.

The opening of the centre cements our position as the UK’s leading retailer for luxury watch services, with more accredited watchmakers than any other retailer. This includes support and endorsement from the likes of Rolex, OMEGA, Breitling and TAG Heuer, to name but a few.

The Rolex-accredited centre has been purpose-built to meet Rolex Geneva’s strict guidelines, with expert watchmakers and brand experience case polishers present, as well as support staff. Our unrivalled team includes craftspeople who gained their experience with the likes of Swatch, LVMH and Rolex.

A Safe Pair of Hands